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DISPELLING THE MYTHS OF DEBIT CARD FRAUD
In an effort to combat debit card skimming
and the production of counterfeit cards, Interac Association is currently
transitioning to a new generation of payment card technology, known as 'chip'
cards.
Following
are some common myths about debit card fraud and chip technology, and the facts
you need to know to protect yourself throughout the transition.
Myth: Fraudsters have access to my personal and financial
information if they are able to copy the magnetic stripe on my debit card.
Fact:
The type of information stored
on your magnetic stripe is payment related information that allows the debit
transaction to be authorized and processed, such as the debit card number, the
financial institution code, or country code.
If captured, fraudsters primarily use the payment
information on your magnetic stripe to make a counterfeit card and steal money,
not your identity.
With the
transition to chip, the same information will now be stored within the chip,
which is protected by multiple layers of security, making it extremely
difficult to copy the information and make a counterfeit card.
Myth: A chip card
isn't any more secure than the magnetic stripe card. I received a call from my
bank alerting me that my card had been compromised, even though I had the new
chip card.
Fact: The chip itself has not been compromised. The
financial institution has called you because they suspect that your magnetic
stripe and PIN information may have been stolen from your chip card for the
purpose of making a counterfeit magnetic stripe card, not a chip card.
Chip cards
and chip terminals have begun to roll out across Canada, however it's important
to note that the complete transition to chip technology will take a number of
years, given the number of debit cards, terminals and ABMs in the marketplace.
The
transition to chip technology will be completed by 2015. Until this time, both
magnetic stripe and chip transactions will be taking place, which means that
although you have a chip card, in many cases you may be still conducting a
magnetic stripe transaction if the store has not yet upgraded its terminals. A
secure chip transaction can only take place when a chip card is inserted into a
chip terminal, which means that until the transition is complete, we will
continue to see fraud on magnetic stripe technology. Rest assured, financial
institutions will continue to aggressively monitor unusual transaction patterns
and prevent fraud before it happens, as they do today.
Throughout
the transition, it's important to continue the same debit card safety practices
as you do today. Furthermore, if you have a chip card, insert the card into the
terminal first. If the terminal is not chip capable, it will prompt you to
swipe your card. By inserting first, you avoid any unnecessary need to swipe,
and reduce the potential of being skimmed.
Myth: If I become a
victim of debit card fraud, my entire bank account could be wiped out.
Fact: Victims of debit card fraud are protected and will not
suffer any financial losses resulting from circumstances beyond their control.
More information about the Interac Zero Liability Policy can be found online at
www.interac.ca.
Your
financial institution has monitoring and detection systems in place that detect
suspicious transaction patterns, and often prevent fraud before it happens.
Also, in the instance that money is taken from your account, financial
institutions usually take immediate action to return the funds to your bank
account. News Canada
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